If you are interested in making an appointment with us, kindly note the following:
1) Due to the increased demand for EMDR therapists in Melbourne, there is presently a wait time of between 4 to 6 weeks for a new appointment, so this is something you may want to consider before making an appointment. We do get cancellations each week, so it is possible we may be able to fit you in earlier, should you like to be on the cancellation list.
2) There is a 48 hour cancellation policy so if you cancel, notice has to be given at least 48 hours before the scheduled appointment, otherwise there will be a fee. The cancellation fee can be waived in circumstances of illness or personal/family emergency. However, please note that work-related reasons for cancelling will not be accepted.
3) A deposit of $50 is required before the first appointment. This has to be made via bank transfer within 2 days otherwise we won’t be able to hold your appointment (e.g. if you make the appointment today, you have to make the deposit by 2 days’ time). We have to do this due to the large number of people waiting for earlier appointments. This deposit is refundable if you provide at least 48 hours notice of your cancellation before the scheduled appointment.